Refund policy

Return and Refund Policy
Last updated: August 28, 2026

Daily Do's stands behind the quality of its cleaning solutions. If your order arrives incorrect, or you are not satisfied with your purchase, the terms below apply.

Return Window

Returns and exchanges may be requested within 30 days of delivery.

Product Eligibility

Unopened products may be returned within the 30-day window for a full refund. Because our solutions are hygiene products, opened items are eligible for a refund or replacement only if they arrived damaged, leaking, or defective. Opened products are otherwise non-returnable.

How to Request a Return

Email contact@dailydos.ca with your order number, the item(s) you wish to return, the reason for the return, and a photo if the item is damaged. Once your request is approved, we will provide a prepaid return shipping label at no cost to you. There are no restocking fees.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item, depending on your bank or card provider. Original shipping charges are non-refundable on change-of-mind returns.

Damaged, Lost, or Incorrect Orders

If your order arrives damaged or incorrect, or appears lost in transit, report it within 7 days of delivery to contact@dailydos.ca with a photo and your tracking details. Approved claims are resolved with a full refund or replacement, including shipping, at no cost to you.

Non-Returnable Items

Opened products (unless damaged or defective), gift cards, and items marked final sale are not eligible for return.