Shipping policy
Shipping Policy Last updated: August 28, 2026
Daily Do's ships across Canada and the United States. Orders are packed carefully and dispatched promptly so they arrive in good condition and on time.
Where We Ship
We currently ship within Canada and the United States. Shipping options and costs are shown at checkout based on your location.
Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Once your order ships, you'll receive a confirmation email with tracking details. During peak seasons or promotions, processing may take slightly longer.
Shipping Options and Timelines
Canada
- Standard Shipping: 2–7 business days
- Flat rate of $6 CAD on orders under $60
- Free shipping on orders over $60
United States
- Standard Shipping: 5–10 business days
- Free shipping on orders over $60
Delivery timelines are estimates and may vary depending on your location, customs processing, and local courier delays.
Tracking Your Order
As soon as your order ships, you'll receive a tracking number by email. If you don't see your tracking details within 3 business days, contact us at contact@dailydos.ca.
Duties, Taxes, and Customs Fees
Orders shipped to the United States may, in some cases, be subject to customs duties, taxes, or import fees based on current regulations. Where these apply, they are the responsibility of the recipient and are collected either at checkout or by the courier on delivery. We are unable to alter customs documentation or declared values.
Lost, Delayed, or Damaged Shipments
If your tracking shows "delivered" but you haven't received your order, please allow 2–3 business days, as carriers sometimes mark deliveries early. If your order arrives damaged, or appears lost or incomplete, email us within 7 days of delivery at contact@dailydos.ca with your order number and a photo if applicable, and we will resolve it with a replacement or refund.
Order Cancellations and Address Changes
If you need to cancel or update your order, email us as soon as possible. We cannot guarantee changes once an order has been processed, but we will do our best to accommodate the request.